Shipping policy

We process all orders within 1–3 business days (excluding weekends and holidays) and will send you a confirmation email with tracking details once your order ships. Shipping rates and delivery times are calculated at checkout and vary depending on your location and selected method—standard shipping typically takes 3–7 business days, with expedited options also available. We currently ship only within the continental United States and do not offer international shipping at this time. Once shipped, we are not responsible for lost or stolen packages marked as delivered, but if your order arrives damaged, please contact us within 48 hours with photos so we can assist you. For any questions or support, feel free to reach out to us at customerservice@minxny.com